Vinted Members Voice Anger About Size Modifications

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.

Digital Channels Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.

The platform stated the new system was more in line with other platforms.

It has advised users to review their products and adjust the sizing manually if necessary, which has left users frustrated.

Sizing System Updates

Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.

Shopper Accounts

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Required Changes

A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million users, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.

Richard Calhoun
Richard Calhoun

Astrophysicist and science communicator passionate about making space accessible through engaging content and research.